Funds can be loaded on at any CTA kiosk, the Ventra app, or. If a student would like to swipe a friend or family member on behind them, they need to make sure funds are loaded onto the fare portion of the card. While the U-Pass allows for unlimited rides, that only applies to its cardholder. A negative balance can occur when a card is used outside activation dates, if the card is accidentally swiped twice without having funds loaded onto the fare portion of the card, or if a card is swiped on Pace buses. Negative balances are the #1 reason that a U-Pass stops working. Students should consult U-Pass Eligibility for more information. Your card will work approximately 20 minutes after completing these steps.Īll students must be eligible to receive the U-Pass for the card to work during any semester/term.Replacement U-Pass requests can skip this step if they have previously registered their card. You will need your U-Pass and Student ID to complete this process.
Card ActivationĪll students with new or replacement cards must activate them before use. A majority of these issues can be solved through troubleshooting or speaking with Ventra Chicago or Loyola University Chicago U-Pass representatives. There could be a couple of reasons why a student's U-Pass does not function as it is supposed to.
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